Reverse-Discipline Strategy Allows Managers to Play the Good Cop

good-cop-bad-cop

Any manager worth his salt knows exactly what to do when he notices an employee arriving late to the job.  He’ll have a line or two memorized for the first (and the second) time he observes a front liner who’s not wearing their uniform correctly (i.e. exposed tattoos, hat on sideways, etc.). He’ll have HR…

Why You Should Kick the “I told you so” Response to the Curb

istock_000002571083small

“Success comes from good judgment.  Good judgment comes from experience.  Experience comes from bad judgment.” I can’t verify the correct source of that quote, but I’ve heard many a version of this little axiom over the years.  Makes me wonder how old I’ll be before my experience will pay off and I’ll stop doing so…

Young Pros Need to Up their Quid to Get the Quo

scales-of-justice

Quid pro quo (from the Latin meaning “this for that”) is a commonly used term in business negotiations. It’s also the foundation of every employer/employee relationship. To illustrate, let’s say the quid represents the compensation an employer is willing to part with in exchange for labor they need to operate their business. The quo, then,…

A Graphic Perspective of the Digital Generation

Infographics seems to be all the rage, and I enjoy them as much as anyone.  But rather than take the information at face value, I feel it’s a good practice to first examine the authoring organization, and question their stake in the implied conclusion(s). This one offers an interesting look at the use of technology…

Who’s Wasting Time at Work, How, Why, and What You Can To About It

I love it when an article writes itself.  This is a gift from heaven. The company, Tempo, has creating an entertaining and revealing infographic that defines the problem (wasting time), the biggest offender (young employees), the reason (lack of job satisfaction) and offers several ideas and solutions, including (but not limited to) their own software…

How to Attract and Manage “Firsters” so they Last – Part Two

career_path

by Mark Sanborn and Eric Chester (This is Part 2 of 2 offering ideas on how to recruit, manage, and retain ‘firsters’ – i.e. young adults entering their first ‘real’  position.  Here’s a link to Part 1.) In a recent interview with the Wall Street Journal, Dennis Nally, the chairman of PricewaterhouseCoopers (PwC), summed up…